Care Navigators – NHS Community Pharmacist

Signpost patients with minor ailments to the community pharmacy. Clear messaging to patients that they will have to buy medicines recommended – advice is always free.

There are 74 pharmacies in Wakefield, find out what they do here: www.beta.nhs.uk/find-a-pharmacy/

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Access criteria

  • Cold & cough symptoms / flu / nasal congestion / temperature / fever
  • Cold sores
  • Conjunctivitis (acute bacterial)
  • Constipation (acute)
  • Cystitis
  • Diarrhoea (acute)
  • Eczema / contact dermatitis / dry skin / allergic rashes
  • Fungal skin infections
  • Hay fever / seasonal allergic rhinitis
  • Headache / acute pain
  • Head lice
  • Indigestion / Dyspepsia
  • Insect bites and stings
  • Soft tissue injury
  • Sore throat
  • Threadworm
  • Vaginal thrush

Exclusion criteria

  • No improvement with 7 days of self-care / over the counter treatment
  • Pregnant / breastfeeding
  • Under 2 years old
  • Bleeding
  • Breathing difficulties / severe chest pain
  • Sudden and unexpected weight loss
  • Sudden and unfamiliar symptoms

How to access

Patients can walk in to any pharmacy and get free advice, find a pharmacies contact details or opening hours here: www.beta.nhs.uk/find-a-pharmacy/

Other services pharmacies provide

Medicines use review service

Some pharmacies offer this service, find out if they do here: www.beta.nhs.uk/find-a-pharmacy/

This is in addition to a medication review completed by the practice. The patient will have an appointment with the pharmacy to focus on how the patient is getting on with their medicines, help them to know more about their medicines, and pick up any issues they are having. It is a free NHS service.

New medicines service

A simple service that helps patients that have been provided a new medicine for Asthma, COPD, Diabetes, Anticoagulation therapy or Hypertension, to explain everything they need to know about the new medicine, including how to take it, and any common side-effects. It is a free NHS service.