Feedback and Complaints

Please tell us what you think about our services – we are always glad to hear from you.
Feedback and Complaints

Your feedback is important

If you’ve used our clinical services, fill out our feedback form to tell us about your experience so that we know how we need to improve in the future. You can also use this form to pass on a compliment about something we have done well.

Complaints

If you are unhappy with our service, please make sure you speak to the team your problem relates to. We can usually rectify things quickly and easily. If you are unhappy with their response, then we can investigate further. This leaflet tells you what to expect if you wish to make a complaint.

Alternatively you can call us on 01924 677987 or email us at: wyicb-wak.gpcwmanagement@nhs.net

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Feedback and Complaints FAQs

Fill in our online feedback form to tell us what went well or what we could do better. You’re welcome to pass on a compliment as well as a concern.

Please speak first to the team your complaint relates to, as we can often resolve things quickly. If you’re not satisfied with the response, we can investigate further. Call 01924 677 987 or email wyicb-wak.gpcwmanagement@nhs.net.

Our complaints leaflet explains what to expect, including how we investigate concerns and respond to you.

This page covers feedback and complaints about GP Care Wakefield’s clinical services. For a complaint about your own GP practice, please contact the practice directly.

No. Raising a complaint or giving feedback will never affect the care you receive from us.